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Due to high demand please allow 2-4 weeks for delivery.
At Navi, we want you to feel confident when shopping with us. If for any reason you are not fully satisfied with your purchase, we are here to help.
You may request a return within 30 days of receiving your item.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Certain items such as personal care products, intimate goods, gift cards, or clearance items may not be eligible for return.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is due to our error.
If you need to exchange an item for a different size or color, please contact us first.
We only replace items that are defective, damaged, or incorrect.
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.
We recommend using a trackable shipping service.
If you received a damaged, defective, or incorrect product, please contact us immediately at contact@navishop.com with photos, and we will resolve the issue quickly.
If you have any questions about our Return & Refund Policy, feel free to reach out anytime.
Welcome to Navi. By accessing or purchasing from our website, you agree to the following terms:
By using our website, you confirm that you are at least the age of majority in your region.
You may not use our products for any illegal or unauthorized purpose.
Prices and product availability are subject to change without notice.
We reserve the right to refuse any order if suspicious or fraudulent activity is detected.
We strive to provide accurate product descriptions, images, and details, but we do not guarantee that all information is error-free.
You agree to provide current, complete, and accurate purchase information.
We may limit or cancel orders that appear to be placed by resellers or using duplicate accounts.
Our store may provide access to third-party tools or links which we do not control. Use them at your own risk.
You are prohibited from using the site for:
Fraudulent or illegal activities
Violating intellectual property rights
Uploading harmful code or malware
Navi is not liable for indirect, incidental, or consequential damages resulting from the use of our products or services.
We reserve the right to update or change these Terms at any time. Continued use of the website means acceptance of any changes.
If you have questions about these Terms, contact us at contact@navishop.com
Your privacy is important to us. This Privacy Policy explains how Navi collects, uses, and protects your information.
Personal information: name, email address, shipping address, payment details
Device information: IP address, browser type, cookies
Order information: purchase history, cart activity
To process your orders and payments
To communicate order updates and customer support
To improve website performance and user experience
For fraud prevention and security purposes
We use cookies to:
Keep items in your cart
Analyze website traffic
Personalize your shopping experience
You may disable cookies in your browser, but some features may not function properly.
We take appropriate security measures to protect your information from unauthorized access, alteration, or misuse.
We may share necessary data with:
Payment processors
Shipping companies
Analytics providers
We never sell your personal information.
Depending on your region, you may request:
Access to your personal data
Correction or deletion
Opt-out from marketing emails
If you have any privacy questions, reach us at:
📧 contact@navishop.com
We’re here to help!
If you have any questions about products, orders, returns, or anything else, feel free to reach out.
📧 Email: contact@navishop.com
🕒 Response Time: 24–48 hours
🌐 We typically respond Monday–Friday.